Privacy Policy

At Clarity Wellness Solutions, your privacy is a top priority. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website, participate in tele-therapy sessions, or purchase our mindfulness-related products and services.


Privacy Policy

Effective Date:

3/28/2025

Last Updated:

5/9/2025

At Clarity Wellness Solutions, your privacy is a top priority. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website, participate in tele-therapy sessions, or purchase our mindfulness-related products and services.


By accessing our website or using our services, you agree to the terms of this Privacy Policy.




1. Information We Collect


We may collect the following types of information:


a. Personal Information

Full nameEmail addressPhone numberDate of birthAddressHealth and therapy-related informationInsurance details


b. Payment Information

Credit/debit card information (processed securely through third-party payment processors)Billing addresses


c. Technical Information

IP addressBrowser type and versionPages visited and time spentDevice typeCookies and usage data




2. How We Use Your Information


We use your information to:


Provide and manage tele-therapy servicesProcess payments and send receiptsSchedule appointmentsCommunicate with you regarding services, updates, or supportDeliver digital or physical copies of our mindfulness bookComply with legal and regulatory obligations (e.g., HIPAA)Improve our website and services




3. How We Share Your Information


We do not sell or rent your personal data. However, we may share your information in the following circumstances:


With insurance providers (if applicable) to process claimsWith service providers (e.g., payment processors, telehealth platforms) who help us operate securelyAs required by law (e.g., court orders, legal obligations)In the event of harm or if we believe you are a danger to yourself or others (as required by law or ethical guidelines)




4. Tele-Therapy and Confidentiality


We use secure, HIPAA-compliant telehealth platforms to conduct sessions. While we take reasonable steps to ensure confidentiality, please understand that tele-therapy carries inherent risks (e.g., unauthorized access to digital communications). By participating in virtual therapy, you acknowledge and accept these risks.




5. Data Security


We implement administrative, technical, and physical safeguards to protect your information. This includes encryption, secure servers, password-protected access, and staff training in confidentiality.


Despite our efforts, no system can be 100% secure. Please contact us immediately if you believe your data has been compromised.




6. Your Rights


Depending on your location and applicable laws, you may have rights to:


Access your personal dataRequest corrections or updatesRequest deletion (when permitted by law)Opt-out of promotional communications


To exercise any of these rights, please contact us at:


📧

[email protected]



7. Cookies & Tracking Technologies


Our website may use cookies to enhance your browsing experience. Cookies help us understand how users interact with our site. You can disable cookies through your browser settings at any time.




8. Children’s Privacy


Our services are intended for individuals 18 years or older. If we become aware that we have collected personal data from a child under 18 without guardian consent, we will take immediate steps to delete that information.




9. Third-Party Links


Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their policies before submitting any personal data.




10. SMS/Text Messaging & A2P Compliance


By providing your phone number and opting into SMS/text messaging, you consent to receive communications from Clarity Wellness Solutions, including appointment reminders, service updates, and occasional promotional offers.


Message frequency: Varies per userMessage & data rates may apply depending on your carrierOpt-out: You can unsubscribe at any time by replying STOPHelp: Reply HELP for assistance


We do not share or sell your text message opt-in data or consent with any third parties for promotional or marketing purposes. This SMS policy complies with A2P 10DLC regulations and CTIA guidelines.




11. Changes to This Policy


We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Continued use of our services after changes means you accept the revised policy.




12. Contact Us


If you have any questions about this Privacy Policy or wish to update your information, contact us:


Clarity Wellness Solutions


📧 Email:

[email protected]


📞 Phone: +1 (443) 202-8301


🌐 Website: claritywellness.com

Hours

Monday - Friday:

8am EST - 8pm EST

Saturday & Sunday:

By appointment only

Contact Us

Clarity Wellness Solutions

PO Box 1508, Pasadena, MD 21123

(443) 202-8301

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© Clarity Wellness Solutions 2025

All Rights Reserved